WARRANTY INFORMATION

Auto Glass Products – Limited Warranty

 
Installation Work: Installation of any auto glass product (except sunroofs and rear sliders) is guaranteed against installation defects for as long as you own or lease your vehicle. In order to exercise your rights under this warranty, we will require evidence The Glassmobile performed the service, such as a copy of the invoice.


Product Warranty: Auto glass products (except sunroofs and rear sliders) are guaranteed for ninety (90) days from date of invoice.


Exclusions: This warranty does not cover accidents, theft, natural catastrophes, personally at-fault damages, or related damage in connection with installations to vehicles having damage or rust on the pinchweld. The Glassmobile will use commercially reasonable efforts to advise you of the  existence of such damage or rust prior to removal of existing glass; however, it is often not possible to do this. In these cases, The Glassmobile is not responsible for any associated damage. In addition, damage not involving defective workmanship or materials is expressly excluded from coverage under this warranty. IN NO EVENT SHALL THE MANUFACTURER OR VENDOR BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.


Windshield Repair: Windshield repair work is guaranteed for as long as you own or lease your vehicle. In some cases, the attempt to repair a windshield can result in the chip or crack becoming larger, and we are not responsible for such damage. If the repair on the originally damaged portion of the windshield cracks again in the same spot, we will credit the amount of the original repair against the windshield replacement cost where the replacement work is performed by The Glassmobile. If the vehicle is insured by a comprehensive insurance policy, you must pay the deductible portion of your policy. This warranty applies for as long as you own or lease the vehicle on which the repair was made and is not transferable.


If you are dissatisfied with the repair, we will credit the cost of repair toward replacement. We guarantee that the repaired portion of the windshield will not crack further and that the repair will pass any vehicle inspection, or we will credit the cost of repair toward replacement.